Shape the future of analytics at Xplore Inc. as the Data Analytics Director. This hybrid role emphasizes delivering actionable insights to enhance customer service and experience, with three days at the Markham office.
You will lead analytics strategy and fortify the Customer Office through trusted data insights. Your strategic influence alongside technical expertise will drive decisions that improve sales and service performance. Collaborate with various departments to refine analytics capabilities and streamline reporting.
Key Responsibilities:
• Define and execute Customer Office analytics strategy
• Foster a high-performing team in data engineering and governance
• Consolidate fragmented reporting into single sources of truth
• Implement self-serve analytics for business empowerment
• Champion best practices in data management and analytics delivery
Requirements:
• Executive presence with strong communication skills
• Extensive experience in analytics ...