Communicate with internal and external customers to understand data requirements Prioritize reporting needs of customers Fulfill data needs of customers by report creation and escalation where necessary Expand technical and Group Benefit knowledge to expand the subset of reports they can create Work with Business Analytics and Advice teammates to improve report creation processes Be a first line of defense in supporting Group Benefits data governance Required Soft Skills
Excellent communication skills – both verbal and written Attention to accuracy and detail is critical Excellent prioritization skills Strong team player with a high commitment to quality work and service Ability to develop positive internal business relationships and contacts Working experience in change management and deployment cycle