Mercier Consultancy MD is seeking a Danish Speaking Support Specialist to join our team in Sofia, Bulgaria! This role comes with fully paid relocation, offering you an unparalleled opportunity to advance your career while experiencing a vibrant new city. You will provide expert support to Danish-speaking customers, ensuring their inquiries are handled with professionalism and efficiency.

Your Role

As a Danish Speaking Support Specialist, you will be responsible for delivering exceptional customer service through multiple communication channels. Your linguistic skills and customer-focused approach will enhance the overall experience for our Danish clients.

Key Responsibilities

• Respond to customer inquiries in Danish via phone, email, and chat promptly and effectively.
• Assist customers with product information, troubleshooting, and issue resolution.
• Maintain accurate and detailed records of customer interactions and solutions...