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Danish-Speaking Customer Experts for a Japanese Multinational - Work In Greece

Hospitality Full Benefits Career Growth
Company

Mercier Consultancy Group

Location

Greece, Greece

Posted

June 09, 2026

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About This Opportunity

Mercier Consultancy MD is seeking talented Danish-Speaking Customer Experts to join our team supporting a prestigious Japanese multinational company in Greece. In this role, you will provide exceptional customer service and support to Danish-speaking clients, ensuring a seamless communication experience while representing a globally recognized brand.


Key Responsibilities

  • Deliver professional and courteous customer support to Danish-speaking customers via phone, email, and chat.
  • Assist customers with inquiries related to products, services, orders, and technical issues.
  • Maintain accurate records of customer interactions and follow up on outstanding cases using CRM tools.
  • Collaborate with internal departments to resolve customer concerns promptly and escalate when necessary.
  • Stay informed about company offerings, policies, and updates to provide accurate and current information.
  • Provide feedback to management on cust...