Drive cybersecurity excellence as a Cybersecurity Analyst specializing in Microsoft technologies. Support incident response and ensure service level agreements are met in a managed services environment.
In this part-time role, you will provide first-level Cybersecurity Incident Response and client support. The focus is on Managed Detection and Response services using Microsoft Sentinel and Defender technologies. You will monitor incidents, investigate issues, and build client trust through effective communication.
Key Responsibilities:
• Monitor and investigate security incidents 24x7
• Provide clients with updates during investigations
• Identify and report service performance trends
• Document processes in knowledge base articles
• Apply Trusted Advisor techniques for client relations
Requirements:
• Bachelor’s degree or 4 years of IT experience
• Beginner-level cybersecurity certification is a plus
• Knowledge of Microsoft Azure is advantageous
• ...