Join as a Lead Technical Support Engineer, focusing on the critical support of cyber security services. Ensure the security, performance, and reliability of production systems while resolving complex issues.
As a leader in this role, you will be instrumental in driving modernization and migration initiatives, creating robust disaster recovery plans, and mentoring junior engineers. Your expertise will help maintain optimal system health while upholding stringent security standards across the organization.
Key Responsibilities:
• Provide technical support for production services
• Oversee compliance with security vulnerability protocols
• Execute projects for system efficiency and scalability
• Develop disaster recovery plans for critical systems
• Monitor performance and security metrics proactively
Requirements:
• 7+ years in technical support or related fields
• Strong problem-solving in L2 support contexts
• Experience with SAST and DAST security meas...