About the team/role

We are looking for a Quality Assurance Senior Analyst responsible for building and maintaining relationships with other areas within the company to guarantee our quality standards and customer experience satisfaction. If you love building things from scratch, leveraging cutting‑edge technology , and working with a diverse, top‑talent team, this might be the ideal job for you!

As a Quality Specialist, you will lead quality projects which will directly affect our customer experience as well as the business’s efficiency. You will be a key player in modernizing our QA ecosystem by integrating AI‑driven insights and advanced data extraction.

Strategic Contributions

• Tracking customer feedback to identify successes, gaps, and non‑conformity issues through robust processes and AI‑powered sentiment analysis .
• Focusing on the entire customer journey to suggest process improvement and issue resolut...