Develop and deploy Continuous Improvement Strategy and Roadmap
Develop Operation Excellence strategy and roadmap, identifying and resourcing high-impact initiatives across AIA Operation.
Ensure transparency of strategy and efforts to leadership and lead the process of management review of the Operational Excellence portfolio.
Standardize approach for and application of Lean/Six Sigma tools, and methods (whichever best benefits the business).
Ensure OE standards (e.g. DMAIC, Lean, Root Cause Analysis) are being used for problem solving (tools and methods) and daily continuous improvement.
Champion use of KPI / metric management for data-based decision making. Train and coach candidates on Lean methods, mentor candidates to completion and certification.