We Go Beyond for A Safer World

Te Tūranga - The Role

We have an opportunity for an experienced Customer Support Team Leader to join our Services group, leading a shift‑based team within Tait's Service Management Centre (SMC).

This role is critical to ensuring the operational excellence of customers' mission‑critical communications networks in a 24x7 environment. You will lead, coach, and support a team of Customer Support Analysts, ensuring high‑quality service delivery, effective incident management, and strong customer outc...