Explore a fulfilling role as a Customer Support Specialist at Serenity in Goodyear, AZ. This full-time position allows you to create positive impacts in others' lives.
At Serenity, we value your ability to connect with people over previous experience. As a Customer Support Specialist, you will provide direct support to program participants, assisting them in building constructive habits. We welcome candidates with backgrounds in customer service, education, or caregiving, as full training is provided.
Key Responsibilities:
• Deliver one-on-one support during sessions
• Use specialized tools and technology provided in training
• Encourage participants with journaling and reflections
• Keep accurate session notes and share insights
• Foster an environment of respect and comfort
Requirements:
• 2+ years of professional experience in any industry
• Clear communication skills, verbal and written
• Strong interpersonal skills with compassion
• Reliable and...