Position: Customer Support & Order Management Specialist Salary Range: $1,500 - $2,000/mo (Final offer depends on client approval and overall assessment of candidate skills and experience) Working Hours: Monday to Friday 10:00 AM to 6:00 PM EST
Overview of the Position We are seeking a Customer Support Representative to manage CRM activities, process customer orders, and provide day-to-day communication with vendors and customers. This role requires basic computer hardware knowledge, strong English communication skills, and experience in CRM and order processing systems.
Specific Duties and Responsibilities: CRM/Leads Management
Respond to basic customer inquiries promptly and professionally.
Communicate with vendors to perform stock checks and obtain lead times/ETA.