We’re looking for a Customer Success Manager who thrives on building relationships, driving product adoption, and helping customers get real value from a SaaS platform.

This is a hands-on role where you’ll guide customers from onboarding to long-term success—ensuring they fully leverage the platform to improve their accounts receivable workflows.

If you enjoy combining customer support, onboarding, and proactive engagement, this role is for you.

What You’ll Do

• Lead onboarding and activation of new customers

• Drive ongoing engagement and product usage

• Proactively reach out to inactive or underutilized accounts

• Provide support via chat, email, and calls

• Educate customers on best practices and platform features

• Help optimize payment proce...