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Customer Success Manager

Hospitality Full Benefits Career Growth
Company

Asticom Technology Inc.

Location

Taguig, Philippines

Posted

June 13, 2026

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About This Opportunity

1. Revenue Growth: Upsell & Cross-Sell

  • Proactively identify and develop new business opportunities within existing client accounts.
  • Drive account expansion through additional headcount, new project streams, or new service lines.

2. Client Relationship Management

  • Serve as the primary commercial point of contact for key decision-makers across assigned accounts.
  • Conduct regular business development touchpoints, site visits, and engagements.
  • Strengthen multi-level relationships to gain visibility on upcoming needs and budget cycles.
  • Maintain an active client listening routine to uncover pain points and future requirements.

3. Partnership With Customer Success Operations Manager (CSOM)

  • Coordinate closely with the CSOM to ensure seamless governance:
  • MBR/QBR participation
  • Renewal planning
  • Risk mitigation strategy
  • Align c...