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Customer Success Manager for AI Partners

Hospitality Full Benefits Career Growth
Company

Vendasta Technologies

Location

saskatoon, Canada

Posted

June 02, 2026

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About This Opportunity

Be the driving force for partner success as a Customer Success Manager focused on AI Enablement at Vendasta in Saskatoon. Establish strong relationships while managing AI-driven success strategies.

As the primary contact for new partners, you'll conduct onboarding, ensuring seamless AI Employee activation. Your role involves accountability for AI performance and health monitoring within the self-serve cohort. By synthesizing feedback and data, you’ll advocate for necessary product adjustments and enhance overall partner satisfaction.

Key Responsibilities:
• Lead Configuration Calls for effective onboarding
• Optimize the implementation of AI personas and escalation processes
• Assess and manage cohort health to maintain NRR goals
• Create AI-driven workflows for ongoing partner support
• Relay partner insights into product enhancements

Requirements:
• 3-5 years in Customer Success or Account Management
• B...