We are currently seeking a talented and motivated Bilingual Customer Success Manager (English & Spanish) to join our team
This isn’t a standard playbook-following role. We’re looking for someone who can juggle competing priorities, prioritize the most impactful customer engagements and adopt scalable 1:many strategies to drive adoption and account growth
2+ years of rocking it in Customer Success at a B2B SaaS or software company, you know what it takes to keep customers happy and engaged
A proven knack for making customers stick around, you’ve got the results to show with your retention and growth numbers
Top‑notch communicator and natural relationship builder, whether it’s Zoom, email, or face‑to‑face, you make people feel heard and supported — in both English and Spanish
You’ve led live product demos and training sessions that leave users excited and confident (bonus poin...