Take on the role of Customer Success Expert at Achievers, focusing on driving customer engagement and recognition practices. Your efforts will foster prolonged success for mid-market clients.

As a Customer Success Associate, you will utilize over two years of experience to manage customer accounts effectively. You will act as a strategic advisor, driving product use and identifying long-term opportunities for growth. Collaborating closely with senior stakeholders and offering insights on best practices will be essential to your success.

Key Responsibilities:
• Deliver expertise on Achievers’ recognition platform features
• Set measurable goals and track adoption activities
• Conduct workshops and meet clients to explore recognition strategies
• Manage account growth and up-sell/cross-sell initiatives
• Provide reports on progress and customer satisfaction

Requirements:
• 2+ years in account management in a softw...