Elevate your career at Gentek as a Customer Service Window Administrator, specializing in order processing and client relations. Engage with customers and support their window and door needs by leveraging your expertise in a well-known company.
In this vital role, you will act as a trusted resource for both contractors and lumberyards, processing orders and providing accurate quotations. Your effective communication and strong product knowledge will ensure customer satisfaction while managing order statuses and availability updates.
Key Responsibilities:
• Greet and assist customers professionally in-person and over the phone
• Process accurate quotes for window and door products
• Manage customer orders and inquiries utilizing Gentek systems
• Identify trends and areas for service improvement
• Evaluate order data for effective solutions
Requirements:
• Required high school diploma; additional education is an asset
• Ability to read blueprints preferred; ...