Key Responsibilities: ✨ Manage incoming support requests and collaborate across departments ✨ Provide swift solutions to technical and academic inquiries ✨ Proactively engage with students facing attendance issues ✨ Address questions about class schedules and academic processes What We’re Looking For: 🔹 Intermediate to advanced English and Spanish proficiency 🔹 Strong technical and problem-solving skills 🔹 A customer-focused attitude and teamwork spirit 🔹 Ability to excel in a remote environment 🔹 Experience in language education is a plus!