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Customer Service Supervisor

Hospitality Full Benefits Career Growth
Company

Confidential

Location

santiago, Chile

Posted

June 15, 2026

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About This Opportunity

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

  • Oversee daily operations, ensuring agent productivity and adherence to schedules
  • Work with agents to provide real-time support and constructive feedback on performance
  • Lead team meetings to share updates and reinforce training objectives
  • Address escalated customer issues and manage emergency ticket handling when required
  • Monitor customer interactions to maintain compliance with quality standards
  • Track performance metrics, such as response and resolution times, to ensure efficiency
  • Collaborate with other teams on projects aimed at improvi...