🌴 JobsLeisure.com

Where Work Meets Adventure

← Back to Leisure Jobs

Customer Service Supervisor for Retail Operations

Hospitality Full Benefits Career Growth
Company

Shoppers Drug Mart

Location

hawkesbury, Canada

Posted

May 31, 2026

Start Your Adventure

Join our team and work where others vacation

Apply Now

About This Opportunity

Take charge of customer service functions as a Front Store Supervisor at a local store. Focus on cash management, merchandising best practices, and team training.
In this role, you will ensure cashiers and merchandising staff comply with store standards while managing day-to-day operations. You'll be pivotal in solving customer issues and maintaining a professional store image that reflects the values of the community. By exercising strong judgment and decision-making, you’ll contribute to an enhanced shopping experience.
Key Responsibilities:
• Ensure compliance with all store policies and procedures
• Train staff in cash handling and merchandising techniques
• Manage daily cash office and loss prevention standards
• Address customer inquiries and promote the CSI Survey
• Maintain standards of housekeeping and store appearance
Requirements:
• Computer literate with effective organizational skills
• Ability to make decisions independently
• Strong probl...