You’ll be the primary point of contact for our dealer network across Canada and the U.S., ensuring orders move efficiently and customers get the answers they need—fast.
Your responsibilities will include:
Processing and managing customer orders via phone, email, and online systems
Responding to product availability inquiries and proposing smart alternatives when needed
Identifying solutions that save customers time and money
Coordinating with Sales, Marketing, Production, and Logistics to ensure timely product deliveries
Taking ownership of customer requests from start to finish, ensuring every order and issue is resolved quickly and accurately
Following up on outstanding orders and proactively resolving issues
Managing inventory transactions and order logistics using internal systems
Collaborating with multiple departments to impro...