Elevate customer satisfaction as a Customer Service Specialist focused on order management and issue resolution. This role is essential for ensuring seamless customer experiences through effective communication and problem-solving.
In this position, you will handle incoming calls, process current orders, track open orders, and resolve customer issues. Candidates should be detail-oriented and possess strong verbal and written communication skills, as you verify pricing and product availability while troubleshooting problems.
Key Responsibilities: • Process current orders based on customer requests • Track open orders for timely completion • Verify pricing and product availability • Troubleshoot customer issues as per service policies • Enhance customer satisfaction while managing inquiries
Requirements: • High school diploma or equivalent required • Bachelor's degree preferred • Excellent verbal and w...