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Customer Service Specialist (Facilitator)-Bilingual (FR/EN)

Hospitality Full Benefits Career Growth
Company

Paladin-Airport-Security-Services

Location

edmonton, Canada

Posted

June 10, 2026

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About This Opportunity

Job Skills / Requirements

We are currently hiring part-time and casual Facilitators based out of Edmonton Airport.

Why Paladin?

  • You receive top industry wages
  • You have the opportunity to advance and grow your career

What do Facilitators do?

With your commitment to providing exceptional customer service and ability to communicate in both English and French, you will support a positive passenger experience by:

  • Proactively identifying opportunities to assist passengers through the screening process
  • Understanding and communicating CATSA Standard Operating Procedures (SOP’S) to passengers in both English and French
  • Utilizing your bilingual (French/English) skills to communicate with passengers throughout the entire screening process in the passengers' preferred language
  • Providing support to passengers who require assistance due to special needs such as mobility or hearing/...