Fluent in Spanish and English
- Bachelor's Degree or equivalent experience
- Ability for flexible working shifts, including weekends, and holidays
- Previous management experience preferably within a customer service environment for direct reports
- Ability to travel 40% of the time*
Are you passionate about motivating and developing a team of driven, customer-obsessed associates? Do you love to dive into systemic issues and develop solutions to challenging problems? If you answered yes to both these questions we have the career for you! Amazon is looking for a Team Manager who will have responsibility for approximately 20 to 25 associates.
The number one priority for this role is to ensure that associates are supported to deliver a world class customer experience. A Team Manager sets the vision and culture of their team by creating individual and team performance expectations/goals, maintaining focus on improving customer satisfaction, and identifying customer impact...