Provide high standards of service to customers in accordance with the Skyservice philosophy, ensure efficient and courteous arrivals and departures of customers;
Communicate via ground/air Unicoms and radios;
Maintain clear and concise communications between linecrew and concierge; ensure proper coordination with the courtesy van drivers;
Maintain, monitor, and update the system and advise Line Service Crew accordingly;
Remain vigilant with security protocols and situational awareness;
Ensure communication and coordination between customers, line service, and staff;
Coordinate fueling, catering, car rental, hotel booking and reservations;
Answer the general number phone lines and forward the calls to the appropriate person;
Ensure that all areas of the FBO are clean at all times;
Ensure coffee, condiments, and snacks are restocked regularly;