Join the City of Medicine Hat as a Customer Service Representative

Temporary (up to 6 months) | Part Time | On site

Starting at $34.45/hour

Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? As a Customer Service Representative, you will be the first point of contact for residents and businesses, providing support for utility, tax, and general accounts receivable. This role involves processing customer transactions, maintaining accurate records, and assisting with inquiries. If you're detail-oriented and enjoy helping others, we encourage you to apply!

What You’ll Do

• Deliver exemplary customer service by responding to inquiries and providing accurate information on utility, tax, and general accounts receivable.
• Process customer sign-ons, sign-offs, address changes, billing adjustments, and payment arrangements.
• Receive and process customer payments, balance ...