Our client in Calgary is an industry-leading transportation and supply-chain company, and they are looking for a Customer Service Representative (LTL) who will respond to client inquiries and requests, and ensure shipments are meeting deadlines. Note this is an evening shift Monday to Friday 3:30pm to 12:00am. This is a great opportunity to build your career within a supportive work environment, so apply now!
Responsibilities:
Resolve client complaints and questions in a professional manner.
Creating freight bills as needed.
Answering the phone.
Process orders, forms, applications, and requests.
Manage customers' accounts, updating information as needed.
Direct requests and unresolved issues to the designated resource.