Become the key customer service contact at Lactalis Canada, focusing on warehouse and distributor accounts. Work on order management, issue resolution, and customer support in this dynamic role.
Lactalis Canada is seeking a Customer Service Representative with 3-5 years of experience in the CPG industry. Key responsibilities include managing customer inquiries, processing orders, and maintaining inventory levels through effective communication and data analysis. Your skills in SAP and customer relations will directly impact customer satisfaction and operational efficiency.
Key Responsibilities:
• Provide customer service to Warehouse and Distributor accounts
• Process incoming orders via calls, faxes, and electronic orders
• Manage daily investigations with 3rd Party Logistics providers
• Analyze order patterns to meet customer requirements
• Produce metric reports to track activity and product issues
Requirements:
• 3-5 years of customer service experience i...