Join as a Customer Service Representative and interface with customers directly! Provide professional reception and technical support while coordinating service efforts in an onsite role.
Ideal for those who recently graduated in Electronics or Electro-Mechanical Technology, this position involves engaging with customers, managing service documentation in SAP, and assisting technical teams. You'll play a key role in maintaining quality service and ensuring effective communication with clients—from scheduling service calls to responding to inquiries professionally.
Key Responsibilities:
• Manage service estimates and scheduling for calls
• Facilitate RMAs and maintain order documentation
• Assist technicians with service reports and inspections
• Greet and assist visitors at the reception desk
• Respond professionally to customer inquiries via phone and email
Requirements:
• Diploma in Electronics Technology or related field preferred
• Previous customer se...