Support healthcare services with Ontario Medical Supply as a Customer Service Representative in Ottawa. This full-time position involves processing orders and supporting clients with exceptional service.
You will work as part of a dedicated team on a 12-month contract, handling client interactions via multiple platforms. Strong initiative and communication skills will enable you to effectively address client needs while identifying service improvement opportunities. You will be responsible for maintaining comprehensive client records and ensuring smooth order fulfillment.
Key Responsibilities: • Process client orders efficiently via phone, email, and fax • Resolve concerns for clients from various healthcare sectors • Generate internal reports for service oversight • Ensure accurate inventory management and processing • Participate in weekly shifts, including weekends as scheduled