Join CBRE as a Bilingual Customer Service Representative, where you support clients in both English and French. This role is pivotal in delivering outstanding service to customers.
In the dynamic environment of CBRE’s Call Center, your responsibilities will include addressing incoming requests and inquiries promptly. By mastering service coordination and communication, you’ll ensure clients receive effective support. Your organizational abilities will support continuous improvements in service delivery.
Key Responsibilities:
• Manage incoming service requests through multiple channels
• Assist customers with inquiries and concerns efficiently
• Escalate issues and follow up on work orders
• Coordinate meetings and logistics as needed
• Maintain accurate records in company databases
Requirements:
• Bilingual proficiency in English and French
• High School Diploma or GED; up to 2 years experience
• Good working knowledge of Microsoft Office
• Strong or...