Adecco seeks a full-time Bilingual Customer Service Representative fluent in French and English for our Calgary client. This position emphasizes exceptional service, detailed data management, and effective teamwork.
You will support customer account setups, manage CRM activities, and ensure seamless operations across internal teams. This role is perfect for a highly organized professional with strong attention to detail, committed to delivering an outstanding customer experience. This is a temporary position, requiring in-office attendance from Monday to Friday.
Key Responsibilities:
• Coordinate customer account setup and maintenance
• Manage data within D365 CRM for accuracy
• Support diverse customer segments and fuel card accounts
• Work cross-functionally with various teams
• Generate insightful reports based on business needs
Requirements:
• Bilingual in French and English, both written and spoken
• At least 5 years in customer service or related rol...