Boost your skills with Midland Transport as a Bilingual Customer Service Representative in Dieppe, NB. Strive for excellence in customer satisfaction and problem resolution every day.
Midland Transport is actively seeking a detail-oriented individual for a 12-month contract role. The ideal candidate will handle inquiries via the toll-free customer service line, ensuring superior service. Bilingualism in French and English, along with strong communication, will set candidates apart in this fast-paced environment.
Key Responsibilities:
• Address customer inquiries efficiently and effectively
• Focus on first call resolution through strong problem-solving
• Log pickups and deliveries accurately and timely
• Coordinate the movement of freight and research shipments
• Provide excellent service aligned with company policies
Requirements:
• High school diploma is essential
• Experience of less than 2 years is ideal
• Mandatory bilingual skills in French and En...