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Customer Service Representative

Hospitality Full Benefits Career Growth
Company

Flextronics - The Flex Company

Location

aguascalientes, Mexico

Posted

June 07, 2026

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About This Opportunity

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Service Representative located in Flex Aguascalientes. This role will be in charge of communicating with customers and dealing with customer inquiries.

Responsibilities

  • Appropriately utilize system applications and resources to accurately and effectively provide comprehensive, high‑quality services for all customer needs.
  • Handle enquiries, resolve customer problems and complaints with care and efficiency, and ensure one‑call resolution.
  • Maintain customer service standards during high‑pressure situations such as increased call volume, fewer resources or demanding customers.
  • Interpret customer needs, recognize symptoms, causes and solutions.
  • Identify situations in which the customer requires further explanation or training and provide an effective solution as needed.
  • Demonstra...