Please send your resume at if you are interested in this 9-month contract with Telecom client with a possibility of extension, if you are not interested, please feel free to pass it in your network for anyone looking for work. Job Title: - Customer Service Rep Bilingual Senior Working Location: MontrealContract: 9 monthsRole: RemoteShift schedule: It’s not confirmed yet however it can be evenings and night as well as weekend. 4:30 – midnight – 8:00 AM Weekend: 8:00 – 4:30, 4:30 – midnight, midnight to 8:00 AMDescriptions: Roles and Responsibilities:
Responsible for responding to customer requests in a prompt, accurate, and professional manner
Develop and maintain good client relationships while ensuring confidentiality
Work with both internal and external teams to ensure the customer’s needs are met
Process customer requests through utilization of the CRM tool