Join Walmart Canada as a Customer Service Manager in Lachute, QC, and refine your retail management skills. Oversee front end operations while ensuring customer satisfaction and implementing compliance protocols.
As a Customer Service Manager, you will play a pivotal role in maintaining high standards of customer service at Walmart Canada. This position includes managing associate training, resolving customer issues, and monitoring transaction accuracy. Your leadership will ensure a safe and pleasant shopping environment for customers.
Key Responsibilities:
• Enforce safe work methods and emergency procedures
• Respond to customer and Associate inquiries with support
• Oversee Front End associates, ensuring adequate coverage
• Train Associates on company systems and safety measures
• Manage returns, exchanges, and ensure transaction accuracy
Requirements:
• Age must be 16 years or older
• Judicious accommodation for disability-related needs
• Excellent ...