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Customer Service Manager

Hospitality Full Benefits Career Growth
Company

Newrest

Location

mississauga, Canada

Posted

May 24, 2026

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About This Opportunity

About Newrest

Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering. Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards. More info:

Responsibilities

Technical Data Sheets

  • Create missing technical data sheets
  • Review and correct existing technical sheets
  • Create new items in the system
  • Print technical manuals for each department before the launch of a new cycle
  • Create and monitor cycle rotation tables by airline
  • Create “plating guides” and “menus” documents for each airline and each cycle
  • Create boarding bills and/or ratio tables

QDS (Quality Department System)

  • Respond to customer complaints ...