Elevate customer experiences as a Customer Service Manager with Walmart Canada in Magog, QC. Lead front-end operations to ensure exceptional service and customer loyalty.
In this role, you will coordinate front-end operations, manage compliance, and train associates on company procedures. Ensure a positive shopping environment by addressing customer and associate concerns and overseeing transactions. Your leadership will directly contribute to the effectiveness of Walmart's customer service initiatives.
Key Responsibilities: • Ensure safe work processes are followed in the front end • Handle customer and Associate concerns with effective guidance • Monitor Front End associates and coordinate breaks • Train Associates on company systems and procedures • Oversee and assist with purchase, return, and exchange transactions
Requirements: • Must be 16 years of age or older • Experience in retail management prefe...