CUSTOMER SERVICE REPRESENTATIVE
QUALIFICATIONS:
- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.
- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.
- MULTITASKING SKILLS AND THE DETAIL-ORIENTED FOCUS REQUIRED FOR A FAST-PACED ENVIRONMENT.
- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.
- BILINGUAL - ENGLISH/SPANISH A PLUS.
SHIFT:
TRAINING 8:00AM TO 4:00PM GDL TIME (1-2 WEEKS)
SCHEDULE IS ASSIGNED AFTER TRAINING, COULD BE: 7AM-4PM / 9AM-6PM / OTHER COMBINATIONS (CHANGE WITH DAYLIGHT SAVINGS)
SALARY AND BENEFITS:
- MONTHLY BASE SALARY $*****
- MONTHLY METRICS BONUS UP TO $5,100
- $**** FOOD STAMPS
- 4% SAVINGS STAMPS
- 15 DAYS CHRISTMAS BONUS (INCREASES 1 DAY PER ...