Join Ontario Medical Supply as a Customer Service Representative in Ottawa, delivering outstanding assistance in the healthcare industry. Whether it’s processing orders or addressing client inquiries, your skills will make a difference.
This full-time, four-month contract role focuses on client support in healthcare. From processing orders to resolving issues, you will play a key role in optimizing service for healthcare facilities and individual clients. Your experience in customer service will drive the success of this mission.
Key Responsibilities:
• Handle client orders through multiple communication channels
• Attend to client concerns and manage their inquiries
• Improve service quality through proactive initiatives
• Maintain accurate customer records and validate information
• Provide internal reporting for service improvement
Requirements:
• Minimum of 1 year in customer service roles
• Proficiency in Microsoft Office and ERP systems
• Post-sec...