Join Merit Medical as a Customer Service Expert II and contribute to innovative healthcare solutions. This DAY role combines customer engagement with proactive order management for optimal service delivery.
Merit Medical is looking for a Customer Service Specialist II with exceptional verbal and written communication skills. Your role will involve answering customer calls, managing products orders, and coordinating with departments for timely deliveries. A background in customer service with at least two years of experience is essential, along with proficiency in relevant software tools.
Key Responsibilities: • Manage incoming calls and process customer product orders • Address and resolve customer concerns regarding sales • Track product shipments as necessary • Enter and adjust orders, including EDI types • Support Sales Representatives in customer-related issues
Requirements: • High school diploma; further ed...