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Position: Call Center Representative (Healthcare) - Customer Service,  English-speaking, Healthcare/Medical Claims (Intermediate)

Location: Bogota, Colombia

Work setup & shift: Onsite| Day shift

Overview

We are seeking an experienced Call Center Representative with a background in healthcare to join our growing team. The ideal candidate will have strong communication skills, a solid understanding of healthcare operations, and experience handling patient intake and triage efficiently while maintaining accuracy and professionalism.

Key Responsibilities

• Handle calls related to patient inquiries, appointment scheduling, and healthcare services.
• Conduct standard triaging to determine the appropr...