Become a Customer Service Administrator with Madison Group, playing an essential role in customer satisfaction. This on-site position offers a chance to streamline inquiries and support various teams.
In this role, you'll provide crucial administrative assistance to the High-Rise Customer Care team. Your tasks will include managing communication, organizing meetings, and tracking customer interactions. Ideal candidates will be detail-oriented and passionate about enhancing the customer experience while exploring future growth opportunities.
Key Responsibilities:
• Handle homeowner inquiries via phone, email, and in-person
• Keep organized records of service and customer interactions
• Order and distribute office supplies within the team
• Follow up with homeowners to resolve issues and gather feedback
• Collaborate with Customer Care Representatives and Managers
Requirements:
• Minimum of 2 years in an administrative capacity
• Professional approach with a...