Join our on-site or remote team as a Customer Sales Consultant in Dartmouth, NS. Engage with customers to address inquiries and provide tailored solutions while maximizing sales opportunities.
In this role, you will leverage strong communication and active listening skills to assist customers with billing, account services, and upgrades. With a focus on delivering a positive experience, you will meet individual performance metrics and effectively document interactions using multiple systems.
Key Responsibilities:
• Answer customer inquiries related to services and billing
• Identify needs and recommend relevant products and promotions
• Assist with account upgrades and plan changes
• Resolve customer concerns efficiently and positively
• Meet sales targets and performance metrics in high volumes
Requirements:
• Strong communication and active listening skills
• Customer-first mindset for effective solutions
• Comfortable with service and sales-focused c...