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Customer-Oriented Member Experience Supervisor

Hospitality Full Benefits Career Growth
Company

Movati Athletic Inc.

Location

edmonton, Canada

Posted

June 03, 2026

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About This Opportunity

Join Movati as a Member Experience Supervisor to enhance customer satisfaction. Your focus on leadership will cultivate a team that ensures members feel welcome and engaged.
In this role, you will delegate responsibilities to the Experience Manager while fostering a customer-focused culture. With a minimum of two years in related customer experience and one year in sales, you will support your team in achieving sales targets. You will interact daily with members, matching their needs with the right services and products.
Key Responsibilities:
• Mentor team members towards sales success
• Provide direct assistance to members and guests
• Identify and address member concerns effectively
• Create an engaging atmosphere for all members
• Drive team collaboration to meet goals
Requirements:
• 2+ years of customer experience preferred
• 1+ year in a sales-focused role
• Willingness to work flexible hours
• Effective communication skills
• Ability to dem...