Join as a Customer Order Support Coordinator, focusing on exceptional service and effective order management. Be instrumental in guiding customers with product inquiries and ensuring timely updates.
This on-site role emphasizes a customer-first mindset and involves close collaboration with clients and internal teams. You will accurately process orders and respond to inquiries, showcasing your strong communication and detail-oriented skills. Flexibility and dedication are key to thriving in this customer support position.
Key Responsibilities:
• Process and validate sales orders accurately
• Respond to customer inquiries via phone and email
• Coordinate order tracking for timely deliveries
• Resolve customer complaints with care and responsiveness
• Provide product recommendations based on inquiries
Requirements:
• Minimum 2–3 years of customer service experience
• Proficiency with Microsoft Office; ERP preferred
• Strong organizational and problem-solvi...