Put your customer service skills to good use with Clutch as a Retail Advisor! This role allows you to create excellent in-person customer experiences while showcasing your automotive enthusiasm.
As a Retail Advisor (Field Specialist), you will serve as the primary point of contact for customers picking up or selling their vehicles. Your responsibilities include providing stellar service and thorough vehicle evaluations, as well as ensuring all customer needs are met. This fast-paced role requires strong attention to detail and collaboration with team members.
Key Responsibilities:
• Deliver specialized experiences to enhance customer satisfaction
• Actively engage with customers and identify their needs
• Perform detailed inspections on vehicles for quality assurance
• Accurately process customer paperwork and notes
• Support coworkers in various tasks to improve service
Requirements:
• High school diploma or equivalent required
• 2+ years of customer-faci...