Lead customer service initiatives as a Supervisor at Shoppers Drug Mart. Manage cash functions and merchandising efforts while ensuring a welcoming environment for all.
This role is essential for enhancing customer satisfaction through effective team management and operational excellence. You will train cashiers, ensure compliance with procedures, and actively promote loss prevention standards. Your keen organizational and problem-solving skills are critical for success in this position.
Key Responsibilities:
• Supervise cashier and merchandising staff compliance
• Train and mentor employees in their roles
• Conduct cash inventory management and loss prevention
• Address customer inquiries and resolve issues quickly
• Ensure cleanliness and organization of product displays
Requirements:
• Strong planning and decision-making abilities
• Organized with good time management skills
• Familiarity with products and supplies in retail
• Proficient in comput...