Join Enterprise at Edmonton Airport as a full-time Customer Experience Representative, providing top-notch assistance to customers and enhancing their rental experience. This role focuses on hands-on customer service and administrative tasks for effective support.
As a Customer Experience Representative, you will primarily engage with customers face-to-face and via phone, ensuring their rental needs are met. You will also carry out a range of administrative duties while supporting branch operations. Your skills in customer service will shine as you handle inquiries and provide directions to our customers.
Key Responsibilities: • Address incoming calls for reservations and customer inquiries • Greet customers warmly and assist in service needs • Process vehicle returns and manage check-ins efficiently • Market optional products and services to customers • Conduct basic administrative functions including billing support