Process financial transactions such as deposits, withdrawals, and bill payments, following standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
Understand and determine customer needs to recommend solutions that meet those needs, exercising discretion with confidential matters.
Respond to and resolve customers' concerns using standard procedures and escalating non‑standard activities as required.
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.